NP Cloud RMM: remote monitoring and management
Keep every computer at your nonprofit monitored, patched, and protected.
NP Cloud RMM watches your desktops and laptops around the clock, keeps Windows, Mac, and common apps up to date, and includes SentinelOne antivirus plus secure remote login for your staff. All for $200 per device per year, or $20/month with a one-year commitment.
What’s included
Every desktop and laptop on NP Cloud RMM gets all of this, for one per-device price.
24/7 monitoring and alerts
Automated monitoring checks your computers around the clock and alerts NP Cloud to problems like low disk space, failing updates, or a device that stops checking in.
SentinelOne antivirus
SentinelOne antivirus is included on every covered device to help detect and stop malware and ransomware.
Automatic patching
Windows and Mac operating system updates, plus updates for common third-party apps, are applied automatically, so security fixes don’t sit waiting.
Remote login for your staff
Staff can securely reach their own work computer remotely, so they can get to their files and programs from home or on the road.
Device inventory and health
A clear picture of the computers you have, what’s installed on them, and how they’re doing, so you can plan replacements and spot trouble early.
Remote access for our engineers
When you request support, our engineers can securely connect to the computer, with no need to wait for an on-site visit. Support is billed at $135/hour.
Pricing
One simple price per desktop or laptop: $200 per device per year, or $20 per device per month with a one-year commitment. SentinelOne antivirus and staff remote login are included.
| Desktops/laptops | Monthly (1-year commitment) | Yearly |
|---|---|---|
| 1 | $20/month | $200/year |
| 5 | $100/month | $1,000/year |
| 10 | $200/month | $2,000/year |
| 25 | $500/month | $5,000/year |
Need a hand? Remote support at only $135.00/hour
Support is not included in the RMM price. When you need help, our engineers provide remote support at only $135.00/hour, and you only pay for the support you use.
- No contracts, no headaches. Support is pay-as-you-go: no support contract and no retainer.
- No blocks of hours to buy. You only pay when you need actual support, at $135.00/hour.
- All-American support from trained engineers. Real people who know nonprofits and speak plain English.
- Faster fixes. Because your computers are already on NP Cloud RMM, our engineers can connect remotely and get to work without a site visit.
The NP Cloud RMM plan itself is $200 per device per year, or $20 per device per month with a one-year commitment. “No contracts” refers to support, which is billed hourly only when you use it.
How it works
- Send a request. Fill in the short form below with your organization, contact details, and how many desktops and laptops you have.
- We confirm your device count. We get in touch to confirm how many computers you want covered and whether you’d like yearly ($200 per device) or monthly ($20 per device, one-year commitment) billing.
- We install a lightweight agent. A small program is installed on each covered computer. We’ll walk you through it.
- Monitoring and protection start. Monitoring, patching, SentinelOne antivirus, and staff remote login are switched on for each device.
Add NP Cloud RMM to your organization
Tell us about your organization and how many desktops and laptops you’d like covered. We’ll reply to confirm your device count and price before anything is installed. Please don’t include any passwords.
Frequently asked questions
What is RMM?
RMM stands for remote monitoring and management. A small agent on each computer lets NP Cloud watch the device’s health, apply updates, and connect remotely to fix problems, so issues are more likely to be caught before they slow your team down.
Does it include antivirus?
Yes. SentinelOne antivirus is included for every covered desktop and laptop at no extra cost.
Is support included?
No. Support is additional: remote support is only $135.00/hour. No blocks of hours to buy. You only pay when you need actual support. No contracts, no headaches: there’s no support contract or retainer to sign.
Is there a commitment?
The NP Cloud RMM plan is $200 per device per year, or $20 per device per month with a one-year commitment. Support has no contract and no blocks of hours to buy: it’s pay-as-you-go at $135.00/hour, only when you need it. Questions? Call 215-668-4005.
Can staff log in to their computer remotely?
Yes. Remote login is included, so your staff can securely reach their own work computer when they’re away from the office. We’ll guide you through setting it up for the people who need it.
What devices are covered?
Desktops and laptops. Pricing is per computer, and we’ll confirm your device count with you before you’re billed. If you have other equipment you’re wondering about, mention it in the notes on the form.
Ready to stop worrying about your computers?
Add NP Cloud RMM to your organization. Send us a request, or call NP Cloud at 215-668-4005. We’re happy to answer questions first.